When you purchase an experience at Faena Theater, it covers the base price and the applicable service charges & taxes, but it does not include any supplemental items that are not part of the Experience
Service is an integral part of your expereince and, since you will not receive a bill for your package purchase, we are adding an 20% service charge and taxes at the time of purchase. In addition, service charge and applicable taxes will be assessed on any additional food and beverage consumed during the course of your meal.
No. Just as with attending a sporting event, concert or the theater, all sales are final. We cannot cancel your ticket or reschedule it for another night. If you cannot come, we recommend that you transfer your bookings to someone else.
Yes. The booking is completely transferable. Please note, however, that selling tickets for greater than face value may be illegal in your area. Anyone who purchases a ticket from another patron should take care to ensure that they have a received a formal transfer of the ticket through the restaurant's official website. Any tickets purchased on the secondary market are at the purchaser's risk. We cannot accept responsibility for forgeries or misrepresentations.
To transfer a ticket, log in to your account, go to the "My Account" area using the upper right navigation pane and select "Your Bookings". Each ticket has a transfer button next to it. Transfer fees apply
If you have additional questions about Tock or your reservation, please visit the Tock help page.
Inspired by Europe’s grand opera houses and the glittering allure of Old Hollywood, the intimate gilded theater showcases ambitious artistic productions and Faena’s very own highly-acclaimed cabaret performances.