Tock

FAQs

  1. What does my purchase include?

    When you purchase an experience at Faena Theater, it covers the base price and the applicable service charges & taxes, but it does not include any supplemental items that are not part of the Experience

  2. Why is a service charge included?

    Service is an integral part of your expereince and, since you will not receive a bill for your package purchase, we are adding an 20% service charge and taxes at the time of purchase. In addition, service charge and applicable taxes will be assessed on any additional food and beverage consumed during the course of your meal.

  3. Can I get a refund once purchased? Can I exchange my booking for a different night?

    No. Just as with attending a sporting event, concert or the theater, all sales are final. We cannot cancel your ticket or reschedule it for another night. If you cannot come, we recommend that you transfer your bookings to someone else.

  4. Can I give my experience away or sell it?

    Yes. The booking is completely transferable. Please note, however, that selling tickets for greater than face value may be illegal in your area. Anyone who purchases a ticket from another patron should take care to ensure that they have a received a formal transfer of the ticket through the restaurant's official website. Any tickets purchased on the secondary market are at the purchaser's risk. We cannot accept responsibility for forgeries or misrepresentations.

  5. How do I transfer my booking?

    To transfer a ticket, log in to your account, go to the "My Account" area using the upper right navigation pane and select "Your Bookings". Each ticket has a transfer button next to it. Transfer fees apply

Have additional questions?

If you have additional questions about Tock or your reservation, please visit the Tock help page.

Faena Theater

Miami Beach, FL

Inspired by Europe’s grand opera houses and the glittering allure of Old Hollywood, the intimate gilded theater showcases ambitious artistic productions and Faena’s very own highly-acclaimed cabaret performances.

View address, hours, and other details
Hours
  • Sun
    Closed
  • Mon
    Closed
  • Tue
    Closed
  • Wed
    Closed
  • Thu
    Closed
  • Fri
    9:30 PM - 12:00 AM
  • Sat
    8:00 PM - 12:00 AM
Cuisine
Argentinian
Price range
$$